Talk to the team.
Doily support is by email. Pick a topic, write your message, and it goes to the right inbox. We reply by email.
What to include in a bug report
The more of this you send, the faster we can find the problem. Pick Support in the form above and paste it into your message.
- The page or screen you were on, and the project or domain involved
- What you did, step by step
- What you expected, and what happened instead
- When it happened, with your time zone
- Your browser and device
- A screenshot, or the exact number you were looking at
Questions
Is there phone or live chat support?
No. Doily support is by email at [email protected]. We reply by email.
Where do I report a security issue?
Choose Security in the form, or email [email protected] directly. Include what you found, how to reproduce it, and how to reach you.
Where do billing questions go?
Questions about plans, invoices, or charges go to [email protected]. Choose Billing in the form so the subject line says so.
Does this form store my message?
No. The form emails your message to [email protected] (or [email protected] for Security) and nothing you type is kept on this site. If sending from the page fails, you can send the same message from your own mail app.
