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An AI engine states the wrong hours and services for my business. How do I fix it?

You ask an AI engine about your business and it gets the opening hours wrong, lists a service you stopped offering, and misses one you sell. There is no edit button. What can you actually do?

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  1. The Doily team Team

    You cannot edit an engine's answer directly, so you fix what it reads. Wrong facts almost always trace back to a source that is out of date or that disagrees with another one.

    1. Find the source. Ask the engine the question again, on an engine that shows citations, and open every cited page. The wrong fact is usually sitting on one of them: an old directory listing, a third-party article, or a page on your own site that was never updated.

    2. Fix the sources you control.

    • Your own site: put the facts on one plain page. Hours, services, service area, price range, phone, and address, in text, not in an image or a PDF.
    • Your Google Business Profile: hours, categories, and services.
    • The directories and review sites that appeared in the citations.

    3. Make them agree. Engines weigh sources against each other. A business name, phone number, and set of hours that match across your site, your profile, and the main directories is easier to state correctly than one that varies.

    4. Add structured data. Organization or LocalBusiness markup with opening hours and address gives crawlers the same facts in a machine-readable form. It supports the visible page. It does not replace it.

    5. Use the feedback option. Most engines have a thumbs-down or report control. It is worth a minute, but treat it as a nudge, not the fix.

    6. Re-check on a schedule. Engines refresh at different speeds and nobody can promise a date. Run the same prompts weekly and note when the wrong fact disappears or changes sources.

    Doily's prompt results include the cited sources for each answer, which makes step 1 faster.

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