Doily vs Birdeye.
Short answer
Birdeye is a quote-based platform for multi-location businesses that bundles reviews, listings, social, messaging, and an AI Search product under one contract. Doily opens soon with prices on the page from $0 to $499, and focuses on rankings, 9 AI engines, and audits. Birdeye fits location operations teams, Doily fits teams measuring search and AI visibility.
At a glance
Tracks Google rankings and visibility in 9 AI engines, audits your site, and turns the data into tasks and reports. Doily opens soon.
Best for You want prices on the page and a free plan, not a sales conversation.
Birdeye is a customer experience and local marketing platform that combines reviews, listings, social publishing, chat, appointments, surveys, and AI visibility tracking. It works with multi-location brands in industries such as healthcare, home services, and automotive, and quotes pricing by location count.
Best for You run many locations and want reviews, listings, social, and messaging in one contract.
Pricing and buying
Birdeye sells one contract after a quote. Doily publishes four tiers.
| Feature | | |
|---|---|---|
| How you get a price | Read the plan table, from Free at $0 to Agency at $499 plus $200 per level. | Fill in a form with company and number of locations to get pricing. |
| Unit of pricing | Plan limits, such as keywords, prompts, domains, seats, and credits. | Birdeye states that pricing is built around outcomes rather than seat counts, and that you pay for what you deploy at your locations. |
| Starting small | A Free plan with weekly checks and 1 quick audit a month. | No self-serve plan is listed on the pricing page. |
| Contract shape | Monthly plans, with annual billing at 2 months free. | One platform and one contract, replacing separate point products. |
AI visibility and search
Birdeye's AI Search is one product in a larger suite. Doily is centered on search and AI tracking.
| Feature | | |
|---|---|---|
| AI engines | ChatGPT, Google AI Overviews, Google AI Mode, Gemini, Perplexity, Claude, Copilot, Grok, and DeepSeek. | Visibility across ChatGPT, Gemini, Claude, and more. |
| Location view | AI visibility by country or city, and a local map pack grid for Google rankings. | A location-level view, with diagnosis of what costs each location visibility. |
| Fixing issues | Ranked fixes from site audits, plus tasks and recommendations from your data. | An AI Search Optimization Agent, and Blog Page and FAQ Page agents. |
| Competitors | Competitor tracking and gap analysis, with up to 5 competitors per domain on Team. | A Competitors module is listed among Birdeye's customer experience tools. |
Reviews, listings, and messaging
This is where Birdeye's suite goes beyond Doily.
| Feature | | |
|---|---|---|
| Reviews | Doily does not include review generation or responses. | Agents that generate review requests, respond on-brand, and market your top reviews. |
| Listings | Doily does not include listings management. | A Listings Optimization Agent that scans every profile continuously and applies fixes after one-click approval. |
| Customer messaging | Doily does not include chat, appointments, or surveys. | Chatbot, appointments, reminders, waitlist, surveys, ticketing, and a front desk product. |
Pricing
Free $0, Starter $99, Team $249, Agency $499 plus $200 per added level, monthly. Annual billing is 2 months free.
See Doily plansCustom pricing, listed on request. The pricing page says pricing is built around outcomes, not seat counts, and asks for your company and number of locations to get a quote. Checked Oct 11, 2026.
Listed on the vendor's public pages as of Oct 11, 2026.
Which to choose
Choose Doily if
- You want prices on the page and a free plan, not a sales conversation.
- Your job is measuring rankings, AI visibility, and site health, not running customer messaging.
- You work with a small number of sites or agency clients rather than hundreds of locations.
Choose Birdeye if
- You run many locations and want reviews, listings, social, and messaging in one contract.
- You want agents that respond to reviews and fix listings with approval.
- You need industry-specific setups, such as for healthcare or home services.
Switching from Birdeye
Decide which Birdeye modules you use for AI Search and which are for reviews, listings, or messaging.
Copy the AI prompts or topics you track in Birdeye AI Search into a list.
Create the Doily project with your domains and service areas.
Add the prompts, keywords, and locations, and check results against your Birdeye view for a cycle.
Keep Birdeye for the modules Doily does not cover.
Questions
Can Doily replace Birdeye?
Only for the search and AI visibility part. Birdeye also handles reviews, listings, social, chat, and appointments, and Doily does not.
How does Birdeye's price compare with Doily's?
Birdeye does not publish a price as of Oct 11, 2026, and quotes by company and location count. Doily lists Free at $0, Starter at $99, Team at $249, and Agency from $499 a month.
Does Birdeye track AI visibility?
Yes. Its AI Search page says it tracks visibility across ChatGPT, Gemini, Claude, and more, and pairs that with optimization agents.
Can I use them together?
Yes. Teams could use Birdeye for location operations and Doily to track rankings and AI answers for the same brands.
Sources and method
Checked on against these public pages.
Doily is not affiliated with Birdeye. Product names are trademarks of their owners. Information comes from the public pages listed above as of Oct 11, 2026. Pricing and features change; check the vendor before you buy.